Privacy Policy
The short version
- Crumbly doesn't collect personal information from children or parents. Nothing your child does in the app is sent to us.
- No accounts, no ads, no analytics, no tracking, and no third-party SDKs. The app's only internet connection is to Apple, for purchases.
- What the app remembers, such as a child's first name and progress, stays on your device. We can't see it, and you can delete it at any time.
- Purchases and the free trial are handled by Apple. We never see payment details.
Who we are
Crumbly: Kids ABC & 123 ("Crumbly", "the app") is made by Haykaz Sayadyan, an independent app developer in California, USA ("we", "us", "our"). We are responsible for the app and for this policy. Our contact details are at the end of this page.
This policy is written for parents and guardians, in plain language. It applies to the app on iPhone and iPad wherever it is used (Crumbly is offered on the App Store worldwide) and to this website.
What the app keeps on your device
To remember each child's play, the app stores a small amount of information only on your device, in the app's private storage, which iOS keeps other apps from reading:
- A child's first name (optional; you can leave it as "Little baker"), a chosen animal, and an age range (2–3, 4–5 or 6–7). Up to three children.
- Learning progress, such as which letters, numbers, shapes, animals and colors a child has practiced, and when.
- The sticker book and the app's settings (learning layers, levels, letter case, sound, the rest reminder, and which child is playing).
This information is never sent to us or to anyone else. We never receive it and can't see it, so we can't use, sell or share it.
We never ask for photos, birth dates, email addresses, phone numbers, or locations. The app doesn't use the camera, the microphone, contacts, location services, or notifications.
Information collected automatically
None by us. The app contains no third-party SDKs (no ad networks, analytics, crash reporting or tracking tools), doesn't use advertising or device identifiers, and doesn't use cookies. Apple may share some anonymous information with us, as described under Apple below, but only if you allow it in your device settings.
Voices, sounds and AI
The voices in Crumbly are recordings that come with the app. If a line is ever missing, your device's built-in text-to-speech reads it, on the device. The app doesn't use the microphone, so nothing your child says is heard or recorded.
The app doesn't use artificial intelligence while your child plays, and it doesn't send anything to AI services or other online services.
Apple and your device
- Purchases and the free trial. Downloads, the optional one-time "Full Bakery" purchase, and the free 7-day trial are processed by Apple. The app asks the App Store whether the Full Bakery or the trial is active on your Apple Account. We don't receive your name, Apple Account, email address, or payment details.
- What Apple shares with us. Apple gives us sales reports. If you have turned on Share With App Developers (in Settings › Privacy & Security › Analytics & Improvements), Apple may also share usage statistics and crash reports that don't identify you or your child. We use them only to understand how the app is used and to fix problems. You can turn this off at any time in the same place.
- Device backups. If you back up your device with iCloud or a computer, iOS may include the app's on-device information in that backup. This is controlled by your device settings and Apple, not by us.
Apple's handling of information is covered by Apple's Privacy Policy.
Advertising and selling data
Crumbly has no ads of any kind. We don't track anyone across apps or websites, don't build profiles, and don't sell or "share" personal information (as California law defines those terms).
Children's privacy
Crumbly is made for young children, so we designed it not to collect personal information from them.
- United States (COPPA). The Children's Online Privacy Protection Act requires a parent's verifiable consent before an app collects personal information from a child under 13. Crumbly doesn't collect personal information from children, and no third party collects it through the app. If we ever wanted to change that, we would update this policy and get a parent's verifiable consent first.
- Elsewhere. Laws such as the GDPR in the European Union, the UK GDPR and the UK Age Appropriate Design Code give children's information special protection. Crumbly works the same way in every country: no collection, private by default, no profiling, and no advertising.
Your rights as a parent. You may ask us to show you any personal information we have collected from your child, to delete it, and to stop collecting it. Because the app sends us nothing, we hold no information about your child from the app. If your child has emailed us, contact us and we'll tell you what we have and delete it.
Your choices and rights
The information the app keeps stays on your device, under your control:
- To see or change a child's details, open the grown-ups area and choose Edit next to the child.
- To delete a child and their progress, choose Edit and then Delete child. Deleting the app removes everything it stored on the device.
Depending on where you live, you may have rights to access, correct, delete, or object to the use of personal information we hold about you, and to complain to your local data protection authority. The only personal information we might hold is a support email you sent us. Contact us and we'll help, free of charge.
Do Not Track
Some browsers can send a "Do Not Track" signal. Neither the app nor this website tracks anyone over time or across other websites or apps, so these signals don't change anything here.
Parental gate
The play area has no ads, no links out of the app, and no store buttons. Settings, child profiles, the free trial and purchases are behind a grown-ups-only question that young children can't answer, and buying the Full Bakery or starting the trial asks it again right before it happens. If the app links to a website, such as the full version of this policy, the link is in the grown-ups area and asks the question again before it opens. The app doesn't ask for ratings.
If you contact us
If you email us, we receive your email address and whatever you write. We use it only to answer you, never for marketing, and we don't sell or share it. Where the GDPR applies, our legal basis is our legitimate interest in replying to you.
- Our email is provided by Zoho Mail (Zoho Corporation), which stores messages on its servers in the United States on our behalf.
- We are in the United States. If you write to us from another country, your email comes to us there.
- Please don't include a child's personal information in an email. If a child under 13 emails us, we use their email address only to reply once, if at all, and then delete the message and the address.
How long we keep information
- In the app: information stays on your device until you delete a child in the grown-ups area or delete the app. We never have a copy.
- Support emails: we delete them within 12 months after your question has been answered, unless you ask us to delete them sooner.
- Emails from a child: we delete them as soon as we notice, and within 30 days at the latest.
Security
On your device, the app's information is protected by iOS, including its app sandbox and, when you set a passcode, its device encryption. Only we can read support emails. No method of storing or sending information is completely secure, but we keep the information we hold to a minimum so there is little to protect.
This website
This website uses no cookies, analytics, or trackers, and loads no outside fonts or scripts. It is hosted by GitHub Pages. GitHub may record visitors' IP addresses for security, as described in the GitHub General Privacy Statement.
Changes to this policy
If we change how the app or this website handles information, we'll update this page and the effective date above before the change takes effect. If a change is significant, for example if we ever needed to collect any information, we'll explain it clearly in the app's update notes and get a parent's verifiable consent first where the law requires it.
This policy is written in English. If we publish a translation and the two differ, the English version applies, unless the law where you live says otherwise.
Contact us
Haykaz Sayadyan
Email: support@playcrumbly.com